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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A popup will appear. It contains thorough information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide selection of tutorial videos clarifying how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, explore our extensive FAQ section, which comprises questions asked by real customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can touch base with our fantastic team of technical support engineers available 24-7-365 and eager to assist you with any issue. Each support ticket you submit will be answered in less than 1 hour (the average support ticket response time being only 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319870

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com